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  • info@j2hospitalitysolutions.com

Vendor Management

When your portfolio of systems requires upgrades, enhancements or issue resolution and you could benefit from outside assistance, J2 Hospitality Solutions will manage vendors on your behalf.  If an upgrade requires coordination of downtime and vendors, feature training, configuration decisions, technology expertise, or a combination of these, J2 can provide direct contact with the vendor and keep your team apprised of the process. If your system requires custom development, J2 is equipped to manage enhancement requests with the vendor, through the design and testing phases, and ultimately, to training and deployment. Additionally, J2 has cultivated relationships with most of the leading hospitality technology vendors in the industry and therefore can provide leverage with issue resolution and escalation points when the need arises.

J2 Hospitality Solutions